UniNorth Digital
Packages

Packages built around the Microsoft cloud.

40 defined-scope packages across Microsoft’s solution areas, from a one-day workshop to a full enterprise program, plus managed support and talent models.

How packages work

Start small, prove value, then scale.

Every package follows a standard engagement type and is grouped by Microsoft solution area, so it is clear what you get, how long it takes and how it connects to the next step.

EnvisionWorkshop

Interactive sessions to explore what is possible and agree priorities.

PlanAssessment

A structured review of your environment with a written, costed plan.

ProveProof of concept

A limited-scope build on your data to prove value before you scale.

DeployImplementation

A complete deployment, configured, tested and handed over.

MoveMigration

A planned move from legacy or other platforms to Microsoft cloud.

RunManaged

Ongoing support, optimization and licence management.

AI Business Solutions · Dynamics 365

Run the business on Dynamics 365.

ERP and CRM packages across the Dynamics 365 range, from Business Central for growing companies to Finance and Supply Chain for enterprises.

Workshop1 to 2 days
Business CentralSalesField Service

Dynamics 365 Envisioning Workshop

See your own process running in Dynamics 365 and leave with a shortlist of applications and priorities.

  • Process walkthrough and pain points
  • Live demo configured to one of your processes
  • Application and licensing shortlist
Request a proposal
Implementation8 to 12 weeks
Business Central

Business Central Launch

Go live on Dynamics 365 Business Central with finance, sales, purchasing and inventory.

  • Configured demo before build
  • Opening balances and master data
  • Role-based training and two weeks of hypercare
Request a proposal
Migration10 to 16 weeks
Business CentralPower BI

Business Central Migration

Move from Dynamics GP, Dynamics NAV, QuickBooks or Sage with open transactions, balances and the history you need.

  • Data mapping and cleansing
  • Trial migrations and reconciliation
  • Planned cutover weekend
Request a proposal
ImplementationFrom 6 months
FinanceSupply Chain Management

Finance and Supply Chain Program

A phased program on Dynamics 365 Finance and Supply Chain Management for multi-entity and manufacturing enterprises.

  • Program governance and global design
  • Integration and data migration
  • Testing, training and staged rollouts
Request a proposal
Implementation8 to 12 weeks
Project Operations

Project Operations Launch

Quotes, resourcing, time, expenses and project billing for project-based businesses.

  • Project and contract setup
  • Resource scheduling
  • Time, expense and billing
Request a proposal
Implementation6 to 8 weeks
SalesCopilot

Dynamics 365 Sales Launch

Pipeline, accounts, quotes and Copilot in Dynamics 365 Sales, integrated with Outlook and Teams.

  • Sales process configuration
  • Data import from your current CRM
  • Copilot and manager dashboards
Request a proposal
Implementation8 to 10 weeks
Customer ServiceContact Center

Customer Service and Contact Center Launch

Cases, knowledge, SLAs and omnichannel engagement across email, chat and voice.

  • Case, queue and SLA setup
  • Knowledge base and Copilot
  • Channel and contact centre setup
Request a proposal
Implementation8 to 10 weeks
Field Service

Field Service Launch

Scheduling, mobile work orders, assets and parts, connected to your ERP.

  • Scheduling board and mobile app
  • Assets, inventory and parts
  • Customer notifications
Request a proposal
Assessment1 to 2 weeks
Business CentralSales

Dynamics 365 Health Check

An independent review of an existing Dynamics 365 environment, for stalled or underperforming projects.

  • Configuration and code review
  • Performance and security checks
  • Prioritized stabilization plan
Request a proposal
AI Business Solutions · Microsoft 365 and Copilot

Modern work, secured and ready for AI.

Microsoft 365, Teams, Power Platform and Copilot packages that take you from first workshop to measured adoption.

Workshop1 day
Copilot

Copilot Envisioning Workshop

Identify the roles and tasks where Copilot and agents will save the most time.

  • Executive briefing and demos
  • Use-case scoring by role
  • Prioritized adoption roadmap
Request a proposal
Assessment2 to 3 weeks
CopilotSharePoint

Copilot Readiness Assessment

Check licensing, identity, data access and SharePoint permissions before you switch Copilot on.

  • Licensing and tenant review
  • Oversharing and permissions report
  • Remediation plan
Request a proposal
Proof of concept4 to 6 weeks
CopilotTeams

Microsoft 365 Copilot Pilot

A measured pilot with one team, defined tasks and a baseline, so you know the value before you scale.

  • Pilot design and success measures
  • Role-based training and champions
  • Value report and rollout plan
Request a proposal
Proof of concept4 to 6 weeks
CopilotPower Apps

Copilot Studio Agent Starter

Design and deploy your first custom agent, grounded in your own content and processes.

  • Use-case selection
  • Agent build, testing and responsible AI review
  • Rollout to Teams
Request a proposal
Implementation3 to 6 weeks
Teams

Microsoft 365 Business Premium Deployment

Set up Microsoft 365 Business Premium with Intune, Entra ID P1 and Defender for Business configured from day one.

  • Tenant and security baseline
  • Device enrolment with Intune
  • User onboarding and training
Request a proposal
Migration4 to 8 weeks
OutlookOneDriveSharePoint

Move to Microsoft 365

Migrate mail, calendars and files from Google Workspace, Exchange Server or another tenant.

  • Migration plan and pilot
  • Wave-based mail and file migration
  • Teams and SharePoint structure
Request a proposal
Implementation4 to 8 weeks
Teams

Teams Phone and Teams Rooms Deployment

Replace your phone system with Teams Phone and equip meeting rooms with Teams Rooms.

  • Number porting and call flows
  • Auto attendants and call queues
  • Teams Rooms setup and management
Request a proposal
Implementation4 to 6 weeks
Power AppsPower BI

Power Platform Starter

Your first business apps and automations, with the governance to scale safely.

  • Environment strategy and governance
  • First Power Apps app and flows
  • Centre of excellence setup
Request a proposal
Cloud & AI Platforms · Azure

Build, migrate and innovate on Azure.

Infrastructure, data, AI and application packages on Microsoft Azure, designed with cost control from day one.

Assessment2 to 4 weeks
Azure

Azure Migration Assessment

Inventory servers, databases and applications, and plan the move with a costed business case.

  • Discovery and dependency mapping
  • Right-sized target design
  • Business case and wave plan
Request a proposal
Implementation3 to 4 weeks
Azure

Azure Landing Zone

A secure, governed Azure foundation following the Microsoft Cloud Adoption Framework.

  • Identity, network and policy design
  • Management groups and subscriptions
  • Monitoring and cost controls
Request a proposal
Migration6 to 10 weeks
Azure

Azure Migration Wave

Move a first wave of servers and databases to Azure with testing and rollback plans.

  • Replication and test migrations
  • Cutover and validation
  • Operations handover
Request a proposal
Implementation4 to 6 weeks
Azure

Azure Virtual Desktop and Windows 365

Secure virtual desktops and Cloud PCs for remote, contract and seasonal staff.

  • Desktop and image design
  • Identity and access policies
  • Rollout and user training
Request a proposal
Implementation4 to 8 weeks
Power BIAzure

Microsoft Fabric and Power BI Accelerator

A governed data foundation in Microsoft Fabric with finance and operations dashboards in Power BI.

  • KPI workshop and data model
  • Pipelines and refresh
  • Production dashboards and governance
Request a proposal
Proof of concept4 to 6 weeks
AzureCopilot

Generative AI App with Microsoft Foundry

A working AI application or agent built with Microsoft Foundry, grounded in your data, with security and cost guardrails.

  • Use case and data review
  • Prototype with evaluation
  • Production roadmap
Request a proposal
Migration6 to 12 weeks
Azure

Application Modernization

Move ageing .NET and web applications to Azure App Service or containers.

  • Application assessment
  • Refactor and deployment pipelines
  • Performance and security testing
Request a proposal
Security · Microsoft Security

Protect identities, devices and data.

Security packages built on Microsoft Entra, Intune, Defender, Purview and Sentinel.

Assessment3 weeks

Security Posture Assessment

A Microsoft-aligned review of identity, devices, data and threats, with a prioritized roadmap.

  • Microsoft Secure Score baseline
  • Identity and access review
  • Remediation roadmap
Request a proposal
Implementation3 to 5 weeks

Identity and Zero Trust Foundations

Multifactor authentication, conditional access and privileged access with Microsoft Entra.

  • MFA and conditional access
  • Privileged identity management
  • Access reviews
Request a proposal
Implementation4 to 6 weeks

Endpoint Management with Intune

Enrol, configure and protect Windows, macOS, iOS and Android devices.

  • Autopilot and enrolment
  • Compliance and configuration policies
  • App deployment and protection
Request a proposal
Implementation4 to 6 weeks

Threat Protection with Defender XDR

Defender for Endpoint, Office 365 and Identity, tuned and handed over to your team.

  • Policy design and onboarding
  • Attack surface reduction
  • Incident response playbooks
Request a proposal
Implementation4 to 8 weeks

Data Security with Purview

Sensitivity labels and data loss prevention that protect data and prepare for Copilot.

  • Data discovery and classification
  • Labels and DLP policies
  • User awareness
Request a proposal
Implementation4 to 6 weeks
Azure

Microsoft Sentinel Deployment

Cloud-native security monitoring across Microsoft and third-party sources.

  • Workspace and data connectors
  • Analytics rules and workbooks
  • Automation and handover
Request a proposal
Licensing and managed services

Buy smart, then keep it running.

Licensing and managed services packages that keep your Microsoft estate right-sized and supported after go-live.

Assessment2 weeks
Azure

Licence Optimization Review

A review of Microsoft 365, Dynamics 365 and Azure licences against real usage.

  • Usage and assignment analysis
  • Right-sizing recommendations
  • Savings and renewal plan
Request a proposal
Migration4 to 8 weeks
Microsoft 365

EA to CSP Transition

Move from an Enterprise Agreement to partner-led licensing with no gap in service.

  • Subscription inventory and mapping
  • Aligned start dates
  • First optimization review
Request a proposal
ManagedMonthly
Microsoft 365

Managed Licensing

One monthly invoice, renewals tracked and licence changes handled by our team.

  • Consolidated billing in CAD or USD
  • Renewal calendar
  • Quarterly reviews
Request a proposal
ManagedMonthly
Business CentralSalesAzure

Managed Support Plans

Three tiers of ongoing support for Dynamics 365 and the Microsoft cloud. Compare plans below.

  • Essentials, Advanced and Premier
  • Release wave management
  • Monthly enhancements (Advanced and Premier)
Request a proposal
UniNorth Engineering · Web, software and mobile

Launch websites, software and apps.

Engineering packages from our own teams, built on Azure and connected to your Microsoft systems.

Implementation4 to 8 weeks

Business Website Launch

A fast, secure, accessible website for a growing business, with content management and SEO foundations.

  • Discovery, sitemap and design
  • Responsive build with CMS
  • Hosting on Azure and handover
Request a proposal
Implementation8 to 16 weeks

Customer and Partner Portal

A self-service portal on Power Pages or a custom build, connected to Dynamics 365.

  • Portal design and build
  • Microsoft Entra External ID sign-in
  • Dynamics 365 integration
Request a proposal
Implementation6 to 10 weeks

Custom Software MVP

A working first release of a business application, built on Azure, to prove value before scaling.

  • Product discovery and UX
  • Core features in two-week sprints
  • Azure hosting and CI/CD
Request a proposal
Implementation8 to 12 weeks

iOS and Android App MVP

A published app for iPhone and Android, from design to App Store and Google Play release.

  • UX design and prototype
  • Native or cross-platform build
  • Store publishing and analytics
Request a proposal
Implementation4 to 8 weeks

Paper-to-Digital Sprint

Digitize one high-volume paper or spreadsheet process with Power Apps and Power Automate.

  • Process mapping and redesign
  • Digital forms and approvals
  • Training and adoption
Request a proposal
Assessment3 to 4 weeks

Legacy Modernization Assessment

A review of ageing applications with a costed plan to rehost, rebuild or replace on the Microsoft cloud.

  • Application and data inventory
  • Target architecture on Azure
  • Phased, costed plan
Request a proposal
Managed support plans

Support that keeps improving your systems.

Response targets are indicative. Final service levels are set in your agreement.

EssentialsSingle applicationAdvancedMultiple applicationsPremierBusiness-critical estates
CoverageBusiness hoursExtended hours24/7 for critical issues
Critical issue responseNext business day4 business hours1 hour
Applications coveredOne Dynamics 365 appDynamics 365 and Power PlatformFull Microsoft estate
Named support consultantNot included
Release wave planning and testing
Minor enhancements each monthNot included
Licence reviewsAnnualTwice a yearQuarterly
Service reviewsTwice a yearQuarterlyMonthly
Start the conversation

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