UniNorth Digital
Services

IT services built around your business outcomes.

Strategy, modernization, web, software and mobile apps, ERP, CRM, cloud, data, AI and security, plus the managed services that keep it all running.

Strategy and advisory

Strategy and advisory

Good technology decisions start with clarity.

We assess your systems and processes, define the outcomes that matter and build a practical roadmap, including platform selection, business cases and change planning, so every investment moves you forward.

  • Technology and process assessments
  • Platform and vendor selection
  • Digital roadmaps and business cases
  • Licensing and cost optimization
  • Program governance and PMO
Digitization and modernization

Digitization and modernization

Move from paper, spreadsheets and ageing systems to modern, connected technology.

We map how work really happens today, then digitize forms, approvals and records and modernize legacy applications onto Microsoft cloud platforms, in phases that keep the business running.

  • Process discovery and digitization roadmaps
  • Paper-to-digital forms and approvals
  • Legacy application modernization
  • Document management and e-signatures
  • Data migration and archiving
Web development

Web development

Websites, portals and web applications for small businesses through to global enterprises.

We design and build fast, secure and accessible websites, customer and partner portals and web applications, connected to Dynamics 365 and your other systems.

  • Corporate websites and e-commerce
  • Customer, partner and employee portals
  • Power Pages portals
  • Accessibility, SEO and performance
  • Hosting, security and ongoing care
Custom software

Custom software

Software built around the way your business works.

When off-the-shelf products fall short, our engineers design and build custom software, from internal tools to full enterprise platforms, using modern .NET, cloud-native and API-first architecture.

  • Product discovery and UX design
  • Enterprise and line-of-business applications
  • APIs, integrations and microservices
  • Cloud-native development on Azure
  • Testing, DevOps and long-term support
iOS and Android apps

iOS and Android apps

Native and cross-platform mobile apps your customers and teams will actually use.

We design, build and publish iPhone, iPad and Android apps, from customer-facing products to field and workforce apps connected to Dynamics 365, with secure sign-in and offline support.

  • Native iOS (Swift) and Android (Kotlin)
  • Cross-platform apps with .NET MAUI
  • Field and workforce apps connected to Dynamics 365
  • App Store and Google Play publishing
  • Analytics, updates and support
ERP with Dynamics 365
Business CentralFinanceSupply Chain Management

ERP with Dynamics 365

The backbone of finance, operations and supply chain.

We implement, migrate and extend Dynamics 365 Business Central, Finance and Supply Chain Management so your teams get accurate data and streamlined processes without fighting the system.

  • ERP implementation and rollouts
  • Migration from GP, NAV, AX, QuickBooks and Sage
  • Multi-entity and multi-currency finance
  • Manufacturing, warehousing and distribution
  • Integration with CRM, e-commerce and banks
CRM with Dynamics 365
SalesCustomer ServiceField ServiceCustomer Insights

CRM with Dynamics 365

One reliable view of every customer.

We implement Dynamics 365 Sales, Customer Service, Contact Center, Field Service and Customer Insights, connected to your ERP and adopted by your people.

  • CRM implementation and customization
  • Sales, service and marketing automation
  • Contact centre and omnichannel service
  • Field service and mobile work orders
  • Data migration, adoption and training
Cloud and infrastructure
Azure

Cloud and infrastructure

Move to the cloud with a plan, not a leap.

We design Azure landing zones, migrate workloads in waves and keep running costs predictable across Azure and hybrid environments.

  • Cloud readiness assessments
  • Azure landing zones and migration
  • Infrastructure modernization and DevOps
  • Backup, disaster recovery and resilience
  • FinOps and cost management
Microsoft 365 and Teams
OutlookTeamsSharePointOneDrive

Microsoft 365 and Teams

Secure collaboration for every team.

We deploy and govern Microsoft 365, Teams, SharePoint and Intune so people can work from anywhere while IT keeps control of devices, identities and data.

  • Microsoft 365 and Teams deployment
  • SharePoint intranets and document management
  • Email and tenant-to-tenant migration
  • Device management with Intune
  • Governance and lifecycle policies

Explore Microsoft 365

Data and analytics
Power BI

Data and analytics

Make decisions on data you can trust.

We build the pipelines, warehouses and dashboards that turn raw data into timely insight, on Microsoft Fabric, Azure and Power BI, with governance so everyone works from one version of the numbers.

  • Data strategy and architecture
  • Microsoft Fabric and Azure data platforms
  • Power BI dashboards and reporting
  • Data quality and master data
  • Governance and self-service analytics
AI and automation
CopilotPower Apps

AI and automation

Automate routine work so people can focus on what matters.

We apply AI where it delivers measurable value: Copilot across Microsoft 365 and Dynamics 365, custom agents in Copilot Studio, Microsoft Foundry and Power Automate workflows built on your own data.

  • Copilot readiness and rollout
  • Custom AI agents with Copilot Studio
  • Microsoft Foundry and Azure OpenAI
  • Power Automate and robotic process automation
  • Responsible AI and data protection
Integration and APIs

Integration and APIs

Connect every system and keep data in sync.

We connect Dynamics 365, Microsoft 365 and your line-of-business systems through clean, monitored APIs and Power Platform connectors, so data is entered once and trusted everywhere.

  • APIs with Azure Integration Services
  • Dynamics 365 integrations and extensions
  • Power Apps and low-code solutions
  • Event-driven and real-time data flows
  • Monitoring, alerting and support
Cybersecurity and privacy

Cybersecurity and privacy

Protect your systems, data and reputation.

We assess risk, harden identities and devices, classify sensitive data and set up monitoring with Microsoft Defender, Entra, Purview and Sentinel, aligned with PIPEDA, other applicable privacy laws and industry frameworks.

  • Security assessments and roadmaps
  • Identity and access management
  • Data protection and privacy
  • Threat protection and monitoring
  • Compliance support
QA and testing

QA and testing

Ship with confidence.

Every system we deliver is validated before it reaches users. Our QA specialists plan and run manual and automated tests that protect go-lives and every release after.

  • Test strategy and planning
  • Functional and regression testing
  • Test automation frameworks
  • Performance and security testing
  • User acceptance test management
Managed services

Managed services

Your systems, expertly run long after go-live.

Our managed services keep Dynamics 365 and your Microsoft cloud healthy, current and improving, with clear response targets, release management and specialists on call.

  • Application managed services
  • Infrastructure and cloud operations
  • Release wave management
  • Enhancements and optimization
  • Staff augmentation
Training and adoption

Training and adoption

Technology only pays off when people use it.

We plan change, train users and admins, and measure adoption so your teams get full value from every Microsoft investment.

  • Change management planning
  • Role-based end-user training
  • Admin and super-user enablement
  • Adoption measurement
  • Documentation and playbooks
Start the conversation

Not sure where to start?

A strategy and advisory engagement gives you a costed roadmap in 2 to 3 weeks.